UPS Digital Connections Partner
Ecommerce Design and Development

Ecommerce Website Redesign

We redesign established Shopify and BigCommerce stores to make shopping simpler for your customers and everyday updates easier for your team.

How we help

Why an established store may need a redesign

01

Customers struggle to find and evaluate products

Customers have trouble navigating the catalog, comparing products, or completing purchases. These problems often become more pronounced on mobile devices.

02

The storefront no longer reflects the brand

Years of incremental changes can leave the site with inconsistent layouts and outdated visual patterns. The homepage and merchandising may no longer support the products the business needs to promote.

03

The team cannot manage the site efficiently

Rigid templates and app conflicts make routine updates unnecessarily difficult. Unclear content structures also force staff to repeat work or rely on a developer for simple changes.

Our Services

What our ecommerce redesign service includes

Store design and usability review

We review the templates and customer paths that matter most.

Homepage and navigation redesign

We make it easier for customers to reach important products and categories.

Product and category improvements

We improve how customers find and evaluate products.

Cart and checkout improvements

We clarify calls to action and reduce avoidable cart friction.

Responsive theme implementation

We build the approved designs into your Shopify or BigCommerce theme and make sure they work on mobile and desktop.

Quality assurance and launch support

We test the priority templates and purchasing paths on representative devices.

Our Process

How we work with you

01

We review your current store

We review how customers browse and buy from your store, using your analytics to help identify problems. We also learn what your team finds difficult to update and what the redesign needs to achieve.

02

We agree on a redesign plan with you

We work with you to decide which pages and features need to change. Before design begins, we agree on the work included, what content your team will provide, and how you will review the designs.

03

We design and build your updated store

We design and build the agreed improvements. You review the work at agreed stages so we can resolve feedback before moving forward.

04

We test and launch your redesign

We test your updated store on mobile and desktop, check that customers can place orders, and verify tracking. We coordinate the launch with your team and check the store again afterward.

Real Results
FAQ

Frequently Asked Questions

Can you redesign our ecommerce site without changing platforms?

Yes. Most redesign projects improve the existing Shopify or BigCommerce store. We recommend a migration only when the current platform creates material operational or technical limits.

Do we need to redesign every page at once?

No. The project can focus on the templates and customer journeys that matter most. Common priorities include the homepage and navigation. Product pages and category pages may also need attention. The cart and key landing pages can remain in scope without requiring a sitewide redesign.

Will you use our existing theme or build a new one?

That depends on the quality and flexibility of the current theme. We check whether your current theme can support the changes you need before recommending a replacement or more extensive rebuild.

Can you preserve our SEO during the redesign?

We preserve valuable URLs and metadata where practical, review redirects and canonicals, and check crawlable content and tracking before launch. A redesign still requires careful monitoring after release.

How do you measure whether the redesign worked?

We agree on the relevant indicators before launch. We may track conversion rate or revenue per visitor to see whether the updated store performs better. Customer behavior and internal efficiency may also be evaluated when they are central to the redesign.