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VIP Support

Empower Your Online Business

VIP Support is your solution for a hassle-free, expertly managed online store. We understand the challenges of running a business, and our dedicated team is here to handle all your website needs. With our support, you can focus on growing your business while we take care of your website.

#1 ECOMMERCE SUPPORT AGENCY

Your Expert Ecommerce Support Team

At Ventura, we offer more than just support; we bring over 25 years of eCommerce expertise to your business. Our in-house US-based staff provides a range of services, including design, marketing, and technical support, ensuring a seamless experience for you.

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What is VIP Support?

Tailored Support for Your eCommerce Needs

Our VIP Support services are designed to provide comprehensive care for your online store. We handle everything from custom graphic design to emergency tech support, ensuring your website is up-to-date, secure, and performing at its best.

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Get a New Look

Professional Graphic Design services can be the difference between a sale or an empty cart. We’ll make sure your design is up to date! We even offer graphic banner design for your Digital Ad Campaigns.

Retain Customers

Email Marketing services will allow you to reach out to your customers or leads. Let them know you’re still around and what’s new in your world.

Gain Followers

Social Media services gives you another platform for everything from customer support to sales. Are you utilizing social media?

Add Features

Programming services are available anytime you need to add features, improve security, fix errors or optimize page load speed.

Boost Conversions

Merchandising services are designed to improve sales by optimizing your item listings, product pages, and sales funnels.

Be Found Online

Search Engine Optimization services means your site will be set up to be found on Google, expanding your reach to new customers and leads.

Expert Consultations

We’ve got experts in each area of the industry to offer insight and guidance. Not sure about the best direction? Ask us anything!

Save Time & Effort

You’ve got a full-service, U.S. team at your fingertips. Let the experts do their thing and don’t stress, you’re saving money and time!

VIP Support Pricing

Our VIP Support packages are structured to accommodate businesses of different sizes and needs, offering scalable solutions to grow with your business.

VIP Starter

Ideal for small businesses starting their online journey.

$450 /month

* $695 onboarding

  • Up to 2 hours per month

VIP Pro

Most popular

Perfect for growing businesses requiring more comprehensive support.

$1,950 /month

* $895 onboarding

  • Up to 10 hours per month

VIP Enterprise

For businesses seeking a complete, personalized support experience.

$3,850 /month

* $1,495 onboarding

  • Up to 20 hours per month

Comprehensive Features in All Packages

Support With No Limits

Our expertise spans over 25 years, during which we've developed a deep understanding of the ecommerce landscape. This experience allows us to provide exceptional services in custom graphic design, advanced website programming, and innovative marketing strategies, including search engine optimization, content creation, social media outreach, and more.

Dedicated Project Manager

Your personal guide and contact, ensuring your project stays on track and meets all your needs with top-notch management skills.

Website Quick-Fixes

Rapid solutions for your website's technical glitches to ensure smooth and uninterrupted online performance.

"Ask Me Anything" Consultation

An open channel for all your queries - get expert advice and insights on your website-related questions.

Minor Graphics Updates

Keep your website visually fresh and engaging with periodic updates to its graphical elements.

Site Content Update

Revitalize your website's appeal with regular content updates, keeping it relevant and appealing to your audience.

Website Programming

Expert coding services to enhance your website's functionality and user experience, using the latest technologies.

Emergency Tech Support

Immediate technical assistance for your website, ensuring minimal downtime and prompt issue resolution.

Custom Graphic Design

Unique and creative graphic designs tailored to your brand's identity, setting your website apart from the competition.

Seasonal Promotions

Boost your sales with timely and attractive seasonal promotional campaigns, creatively integrated into your website.

Browser Compatibility Testing

Ensure a flawless user experience across all browsers with comprehensive compatibility testing and optimization.

App Integration

Seamless integration of essential apps to enhance the functionality and user engagement on your website.

Homepage Layout Updates

Refresh your website's first impression with innovative homepage layout updates for an enhanced user experience.

Competition Research

Stay ahead of the curve by understanding your competitors, with in-depth research and analysis to inform your website strategy.

Website Speed Enhancements

Speed up your website for better user engagement and improved search rankings with our optimization techniques.

Site Content Updates

Keep your website's content fresh and relevant with regular updates to engage and inform your audience.

Website Updates & Fixes

Continuous website maintenance and updates to ensure optimal performance and user experience.

Search Engine Optimization

Boost your website's visibility on search engines with our expert SEO strategies, driving more traffic and leads.

Content Writing & Updates

Engaging and SEO-friendly content creation and updates to keep your website informative and appealing to your audience.

Email Marketing

Develop compelling email marketing campaigns that engage and convert your audience, driving sales and brand loyalty.

Social Media Marketing

Expand your reach and engage with your audience on social media platforms with targeted and creative marketing strategies.

Google My Business Management

Maximize your local online presence and attract more customers with effective management of your Google My Business profile.

Website Usability Audits

Comprehensive assessments to ensure your website is user-friendly, intuitive, and optimized for the best user experience.

Website Accessibility Testing

Ensure your website is accessible to all users, including those with disabilities, with thorough accessibility testing and improvements.

Testimonials

What Our Customers Are Saying

“I wanted to share the awesomeness of Kevin and Ventura. I just had an amazing meeting. He was so helpful in explaining IT lingo, software vs hosting, visibility, etc. He went to my customer’s website and diagnosed the issues we are facing with fraud and enlightened me on WooCommerce and the differences in some of these platforms. Kevin also gave me recommendations of ways to address those issues, as he put it…”I have a quick answer to your problem”, or “I have a really great answer to your problem!” He will also provide a strategy on how to pitch to the customer based on the culture of the business.”

Happy client
Jen
Account Manager

“I have had the opportunity to work with Ventura on a few projects and the team always provides great insights and direction. I would have no issue in recommending Kevin with any of my customers or prospects.”

Happy client
Kurt Eady
Marketing Manager

“Kevin is the consummate professional. Many web store owners that I have come to speak with highly recommend Ventura Web Design and continue to work with his team to grow their ecommerce business. We recently collaborated on a speaking panel and we worked thru the topic and logistics without missing a beat.”

Happy client
Shirley Tan
Senior Commerce Partner Manager, Oracle

“You are making an impact already! We look forward to great growth with you and your team.”

Happy client
Jamie L
Sales Manager

“I will definitely continue to position Ventura Web Design to my customers.”

Happy client
Jose H
Account Executive

“Ventura did awesome work for Memphis Grindhouse Coffee. Ventura provided step by step guidance on how to create a better customer experience through the website redesign. I recommend Ventura to any ecommerce business due to their extensive knowledge and experience with increasing traffic for ecommerce businesses.”

Happy client
Tre
Account Executive

“Kevin and the team at Ventura are so easy to work with. Thank you Ventura!”

Happy client
Mark C
Account Executive

Ready to get started?

We can't wait to help you grow your business. Our team is ready to help you achieve your goals. Contact us today to get started.