We check your online store and the tools you use to run it. Then we give you a clear plan and show you what to fix first.
Customers experience the store as one journey even when internal teams manage it in separate parts. Product discovery and evaluation may break down first. Mobile usability or missing trust information can add friction. Cart and checkout problems compound the result.
Specialists often diagnose the store through the lens of one discipline. Their recommendations may conflict or depend on technical work that no team currently owns.
Before investing in a redesign or migration, you need to understand what is wrong with your current store. An audit helps you decide whether you need a major change or a smaller fix before committing your budget.
We inspect the customer journey from finding a product to reaching checkout.
We assess whether the current technical foundation supports the business.
We examine whether important pages are technically accessible and easy to understand.
We review whether your tracking records the information you need to evaluate performance.
We identify speed and usability problems that make shopping harder.
We group findings by impact and urgency.
We document the business concern and the history behind it. Recent changes may explain the current symptoms. Stakeholders and vendors show who owns each system. Analytics and marketing accounts provide performance evidence. Known constraints shape the review.
We inspect representative pages and purchasing paths on appropriate devices. We also review your tracking and connected tools to identify problems that are not obvious from looking at the pages.
We organize the issues by customer and business impact. Urgency and effort help determine the order. Risk and dependencies may change that sequence. Affected templates reveal the size of the problem. Responsible teams are identified for each recommendation.
We explain the findings and answer questions about implementation. The roadmap explains whether the next step is development, SEO, marketing, or ongoing maintenance instead of sending the client in several directions at once.
The free call is a short chat about your store and what you need help with. During the paid audit, our team checks your store and gives you a plan for what to fix first. The audit price does not include the work to make those fixes.
The audit reviews the customer journey and the systems that support it. Depending on scope, it can address storefront usability and technical quality. Measurement and organic visibility may also be included. Performance and accessibility receive separate consideration. Retention marketing or paid-media readiness can provide additional context.
The website audit looks beyond SEO at how customers use your store, how your team manages it, and the technology supporting both. The SEO audit focuses on organic search performance, including crawlability, indexing, content quality, and internal links.
Yes. We explain whether focused fixes, a redesign, or a platform change would best address the problems we find.
Implementation can follow through a defined project, hourly block, or ongoing support engagement. The standalone audit does not automatically include every recommended change.
Typical access begins with the ecommerce platform and available measurement tools. Depending on scope, we may also request Search Console. Advertising or email accounts can provide additional context. Product feeds and app settings may reveal technical dependencies. We request only the systems required by the agreed audit scope.
“Kevin and the gang know their stuff. Highest possible recommendation.”
Rob Snell
“Ventura Web Design has been an exceptional partner in collaboration with UPS Digital Connections. I've had the pleasure of working with Ventura on projects for clients ranging from startups to well-established businesses. Their team is highly responsive and takes a personalized approach, tailoring solutions to each business rather than applying a one-size-fits-all model.”
Tre McCune
Senior Account Executive, UPS
“My customer has been optimistically fired up since partnering with Ventura Web Design & Marketing! Great job Kevin honing-in, understanding and uncovering my customer's growth challenges.”
Jose Hernandez
“Kevin and his team offer customizable solutions that are specific to one's needs. They take time to listen and truly understand your business model and its unique challenges. This allows Ventura to closely align their products and services to help boost sales, create brand awareness and simply enhance the overall customer experience. I highly recommend Ventura Web Design & Marketing to any small / medium sized business out there in search of professional consulting that's sure to yield effective and positive revenue and performance results.”
Justin Vance
International Account Executive, UPS
“Kevin and the team at Ventura are so easy to work with. From introductions to implementation, you can tell Ventura cares about the customer and their growth. If eCommerce growth is your company's goal, their thoroughness will shine, taking the time to understand the brand and journey of the online business. Thank you Ventura!”
Mark Christensen
“Kevin is the consummate professional. Many web store owners that I have come to speak with highly recommend Ventura Web Design and continue to work with his team to grow their ecommerce business. We recently collaborated on a speaking panel and we worked thru the topic and logistics without missing a beat.”
Shirley Tan
“Professional, creative solutions to taking web design to the next level. The customer service is very personal.”
Kristie Wagoner Cranford
“I've worked with Ventura for years. They do great work at fair prices. Thanks for all of the help!”
Phil Grier
“I wanted to share the awesomeness of Kevin and Ventura. I just had an amazing meeting. He was so helpful in explaining IT lingo, software vs hosting, visibility, etc. He went to my website and diagnosed the issues we are facing with fraud and enlightened me on WooCommerce and the differences in some of these platforms. Kevin also gave me recommendations of ways to address those issues.”
Jen
“I have had the opportunity to work with Ventura on a few projects and the team always provides great insights and direction.”
Kurt E.
“All I can say is that they did an incredible job producing my website. They are very easy to work with, get the job done quickly and if there's ever a problem they correct it immediately. I cannot recommend them more...great folks!!”
Alan Stock
“We are pleased with the work you all have done for us—expedient and thorough and cost effective. We expect you will hear from us again.”
Kevin D.
“Working with Ventura has been such a positive experience—they're responsive, reliable, and genuinely invested in helping our business grow. I always feel supported and confident knowing they’re in our corner!”
Katie Polenzani
“I have had the pleasure of working with Ventura for the past 3 years. They are professional, responsive, and knowledgeable. I would recommend them to anyone looking to grow their business.”
Jose
“We have worked with Kevin and Ventura for more than 10 years. They have been an indispensible part of our team, enabling us to grow and manage our business, from IT needs to marketing programs. Highly recommend!”
David Nolte
“You are making an impact already! We look forward to great growth with you and your team.”
Jamie
“Partnering with Ventura Web Design has played a crucial role in my success in Sales at UPS. Their quick response times and dedication to outstanding customer service have allowed me to address client needs efficiently, creating strong relationships and trust. By utilizing Ventura's services, I've been able to offer cost-effective, innovative solutions that align with my clients' goals, enabling me to consistently meet and exceed sales targets.”
Jake Parsons
UPS
“Ventura Web Design made everything seamless not only for me, but especially for my customer, who felt well-supported and confident.”
Jordan Ginnetti
Customer Success Manager, UPS
“Working with Ventura Web Design has been a great experience! They’re easy to communicate with, quick to respond, and really know what they’re doing. I’ve seen how much their work has helped my customers grow with clean, effective websites that get results. They're a solid team of people who genuinely care about doing great work and building real partnerships.”
Lindsey Chespak
Customer Success Director, UPS
“This is a great collaborative example on how utilizing UPS Digital Connections Partners like Ventura Web Design helped us not only win the business but help this customer grow their business.”
Dominique Secrest
Director of Sales, UPS Healthcare
“Ventura was one of the value propositions we used to convert this long time FedEx customer. Rates were important, but the value set us apart as a true logistics partner in their future.”
Chris Naf
Account Manager, UPS Healthcare
Ventura is ready to help you achieve your goals. Contact us now to get started.