Owner of North Shore Commercial Door
Ventura Web Design has been working with NorthShoreCommercialDoor.com for many years. They handle website design & development, marketing, and technical support for us daily. Here are the top ten reasons why we love Ventura Web Design and have done business with them for so long:
- They provide amazing customer service. They’re not afraid to talk directly with you and solve problems right away.
- They’re extremely fast at solving issues. Most support issues are responded to and handled within a business day.
- They’ve never told me no. I’ve never heard the phrase, “It can’t be done!” If they don’t have a solution for a particular issue, they work with me until they do.
- They’re knowledgeable in all fields related to E-commerce. They’ve been in the e-commerce business for over 15 years and have experience with multiple online store platforms.
- They understand that not all customers are the same and have different needs.
- They listen to concerns and help solve them. As our business partners, they’re invested in my success, so they treat my concerns as their concerns.
- Ventura always pays attention to the details of our projects. They test their work and make sure that our customers have a good user experience.
- They are a full service agency. They handle store design & development, promotional marketing, social media, email, SEO, tech support, and more.
- When I call, I get to talk to someone who knows my business right away. They actually answer their phones and never put me in a queue to talk to tech support.
- I trust them. I know that when I ask for something, they’re going to give me an honest answer, even if that means telling me something that I didn’t necessarily want to hear.