Matt O’Donnell
Owner of North Shore Commercial Door

Ventura Web Design has been working with NorthShoreCommercialDoor.com for many years. They handle website design & development, marketing, and technical support for us daily. Here are the top ten reasons why we love Ventura Web Design and have done business with them for so long:

1. They provide amazing customer service. They’re not afraid to talk directly with you and solve problems right away.
2. They’re extremely fast at solving issues. Most support issues are responded to and handled within a business day.
3. They’ve never told me no. I’ve never heard the phrase, “It can’t be done!” If they don’t have a solution for a particular issue, they work with me until they do.
4. They’re knowledgeable in all fields related to E-commerce. They’ve been in the e-commerce business for over 15 years and have experience with multiple online store platforms.
5. They understand that not all customers are the same and have different needs.
6. They listen to concerns and help solve them. As our business partners, they’re invested in my success, so they treat my concerns as their concerns.
7. Ventura always pays attention to the details of our projects. They test their work and make sure that our customers have a good user experience.
8. They are a full service agency. They handle store design & development, promotional marketing, social media, email, SEO, tech support, and more.
9. When I call, I get to talk to someone who knows my business right away. They actually answer their phones and never put me in a queue to talk to tech support.
10. I trust them. I know that when I ask for something, they’re going to give me an honest answer, even if that means telling me something that I didn’t necessarily want to hear.